Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
clean
charming rooms
minor dirt marks
slightly small rooms
8.6/10
Great
Rooms
8.6
Location
9.2
Service
8.8
Dining
8.4
Guest reviews
8.6/10
based on 5 reviews
8.9
8.9/10 based on 3138 reviews
Edward
United Kingdom,
February
2024
8.8/10
The hotel offers spacious rooms with great amenities, making it excellent value for money. The service was incredibly helpful and friendly, going above and beyond to assist. Its location is ideal, within walking distance of top sights and restaurants. The dining experience was outstanding with delicious meals. Overall, a fantastic choice for a stay in Kyoto.
Rooms
9.0
The rooms were spacious for Japanese standards and very comfortable, possibly the best we had during our 16-day trip in Japan.
Service
9.0
The staff were incredibly helpful and friendly, even assisting with restaurant reservations.
Location
9.0
The hotel is ideally located within walking distance of many attractions, restaurants, and the historic Gion district.
Dining
9.0
The dining experience was superb with high-quality, delicious meals. It was one of my favorite dining experiences in Japan.
Facilities
8.0
The hotel offers top-notch facilities to enhance your stay.
Kate
United States,
January
2024
8.2/10
I had a fantastic stay at this hotel! The rooms were clean and attractive, and the staff were very friendly and helpful. The location was perfect, close to top sights and right near a street full of restaurants. The dining experience was above average, offering a lot of food choices. It was a great value for the money.
Rooms
8.0
The rooms were relatively small but very clean and attractive with beds and a separate seating area. The power massage nozzles on the walls were a nice touch.
Service
9.0
The staff were going out of their way to be helpful and provide recommendations. They were very friendly and helpful.
Location
9.0
The hotel's location was excellent, making it easy to reach various points of interest, including the river side and the town's main shopping and nightlife attractions.
Dining
7.0
The dining experience was really nice, with a lot of food options available. However, some dirt marks on the wall in my suite were a bit off-putting.
Facilities
8.0
The hotel facilities were modern and well-maintained, providing a comfortable and convenient stay.
Joe
United Kingdom,
November
2023
8.8/10
The hotel offers well-designed and very comfortable rooms, though they are on the smaller side. Upgrading to a suite provides a spacious and scenic room overlooking the mountains. The friendly service was a big plus, with helpful staff assisting in making dining reservations and storing luggage for a hassle-free last day in Kyoto. The location is excellent, within walking distance of the beautiful historical Gion district, making it convenient to explore various points of interest in Kyoto. The dining experience was pleasant, with super delicious meals, while the facilities were modern and well-maintained.
Rooms
8.0
The rooms are small but very nice and clean, offering great comfort either way.
Service
9.0
The service was friendly and very helpful, making our stay enjoyable and stress-free.
Location
9.0
The hotel's location in the beautiful historical Gion district is a big plus, offering easy access to many attractions and areas of interest in Kyoto.
Dining
9.0
The dining experience was an enjoyable experience by itself, with super delicious meals that stood out as some of the best in Japan.
Facilities
9.0
The facilities were top-notch, offering a modern and comfortable stay for guests.
Douglas
United States,
November
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were very comfortable and charming in Ryokan style, even though slightly small, they were generous in size compared to other similar priced hotels in Japan. The service was top-notch, everyone involved was friendly and helpful. The location was ideal, close to many of Kyoto's must-see sights and nestled in a quiet area. The dining experience was delightful, with super delicious meals that exceeded my expectations. Overall, a fantastic hotel with excellent value for money.
Rooms
9.0
The rooms were very spacious, super clean, and offered a great view of the mountains and river in Ryokan style.
Service
9.0
The staff was very friendly and polite, just as you would expect.
Location
10.0
The hotel is in an excellent location, close to everything and within walking distance of many of Kyoto's must-do sights.
Dining
8.0
The dining was above average, with one of my favorite meals in Japan. A minor issue was some dirt marks on the wall.
Facilities
9.0
The facilities were excellent, with modern amenities and a quiet ambiance.
clean
minor dirt marks
Graham
United Kingdom,
May
2023
8.6/10
The hotel offers spacious and comfortable rooms, possibly the best we experienced during our 16-day stay in Japan. The service was friendly and the location was convenient, situated between Kyoto Station and the city's main shopping areas. The dining experience was delightful, with delicious meals served. However, there were small cleanliness issues in the dining area.
Rooms
9.0
The rooms were spacious for Japanese standards and very comfortable, possibly the best we had in 16 days in Japan.
Service
8.0
The service was very friendly.
Location
9.0
The hotel is conveniently located between Kyoto Station and the city's main shopping street, offering easy access to attractions and good restaurants.
Dining
9.0
The dining was super delicious and one of my favorite meals in Japan.
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